What are the specifications for the video invitations? Our video invitations are designed with the following specifications:
- Format: MP4
- Resolution: 1080 x 1920 pixels
- Quality: HD
- File Size: Approximately 15-30MB
What information is required when placing an order? To create your video invitation, please provide the following details:
- Your child’s name
- Age
- Party date
- Party address
- RSVP details: date, name, and contact number
Additionally, include your email address so we can send the completed invitation to you.
When will I receive my video invitation? Your video invitation will be emailed to you within 12 hours. Please check your SPAM or junk folder as emails might occasionally be redirected there. If you don’t receive your invitation within this timeframe, please contact us.
How can I share the video invitation with my guests? You can share your video invitation through:
- Facebook Messenger
- Private YouTube link
- Your party website, Instagram, or Facebook Event page
Please note that we provide the video file only and cannot assist with technical issues on your device. Ensure your mobile device can handle video files before ordering.
What parts of the video can I customize? You can personalize the text details that appear on the screen, such as party information. Other visual elements, including font style, background, and effects, remain as shown. For a custom design tailored to your party theme, please contact us.
What if I need a small revision to my video? If you notice any errors in your video invitation, please reach out to us. We will work to provide a revised version as quickly as possible.
Can I add another child’s name or details to the invitation for a joint or sibling party? Yes, you can add another name and age to the invitation at no extra charge, provided the other party details remain the same. For different party details, a separate invitation must be ordered.
Can I order the invitation in a different language? Absolutely! Please provide the complete translation for all text in the invitation (not just party details). Note that some fonts may need to be adjusted to accommodate different characters or writing systems.
Is it possible to order a custom video invitation with specific colors and designs? Yes, custom video invitations can be created to match your specific colors and design preferences. Contact us to discuss your requirements, timeline, and budget.